CONTACT US
EMAIL: admin@exoticcbdstore.com
At Exotic CBD Store, we believe that excellent customer service is the foundation of a successful business relationship. Whether you’re a first-time visitor or a loyal customer, we want to ensure that all your questions are answered, your feedback is heard, and any concerns are addressed. That’s why we’ve made it easy to reach us. Here are the many ways you can get in touch with us.
How to Reach Us
We offer multiple communication channels so you can choose the one that best fits your needs. Whether it’s an urgent inquiry, a general question, or feedback, we’re ready to help.
1. Email Support
Prefer to send a message? No problem! Email us your question or comment, and we’ll respond within 24-48 hours.
- Email: admin@exoticcbdstore.com
Please include relevant details such as your order number, product name, or specific inquiry to help us respond more effectively.
3. Live Chat
For immediate assistance, try our live chat option. It’s available during our business hours, and you can access it by clicking the chat icon on the lower right corner of any page on our website. Our team will respond to your questions in real-time to help resolve any issues or provide information.
- Live Chat Hours: 9 AM – 6 PM (Mon-Fri)
If we are unavailable, leave a message, and we will respond to you via email.
Frequently Asked Questions (FAQ)
Before reaching out, you might want to take a look at our FAQ Page where we’ve answered common questions regarding orders, shipping, returns, and product details. Our FAQs cover most queries, saving you time by offering instant answers.
Returns and Refunds
We understand that sometimes things don’t go as planned. Whether you’ve received a product that doesn’t meet your expectations or you need to return an item, we are here to help. Visit our Returns and Refund page for more information on our policies, or contact us directly if you need further assistance.
Business Inquiries
For partnerships, business proposals, or wholesale inquiries, please contact us via email at admin@exoticcbdstore.com. Be sure to include a detailed description of your inquiry, and one of our business development team members will get back to you promptly.
Feedback
Your feedback is invaluable to us. Whether it’s positive comments, suggestions for improvement, or anything in between, we want to hear from you. Feel free to email us, send a message through social media, or call us directly with any thoughts. Your input helps us to continuously improve and provide you with the best possible experience.
Why Contact Us?
At Exotic CBD Store, our customers are at the heart of everything we do. When you reach out, you’re not just talking to a company; you’re connecting with a team of professionals dedicated to making sure you have the best experience possible. We take pride in our fast response times, friendly service, and the ability to solve problems efficiently.
We also value transparency and communication. Whether you’re inquiring about a product, need help with an order, or just want to provide feedback, we ensure that your voice is heard, and your concerns are addressed in a timely manner.